Last updated: June 2025

At UKSpinWin, we are dedicated to promoting responsible gambling. We believe that gambling should be a fun and enjoyable activity, but it must always be done responsibly. We encourage all players to gamble within their means and to understand the risks associated with gambling.

1. What is Responsible Gambling?

Responsible gambling means taking steps to ensure that gambling remains a form of entertainment and does not become a problem. It involves managing your gambling activities and setting limits to ensure it does not negatively impact your life.

2. Signs of Problem Gambling

Problem gambling can affect your financial, emotional, and social well-being. Here are some signs that you may have a gambling problem:

• Gambling more than you can afford to lose.
• Using gambling as a way to escape from stress or emotional problems.
• Neglecting responsibilities or relationships due to gambling.
• Trying to chase losses or gambling with the hope of winning back money.
• Feeling guilty or anxious about your gambling habits.

3. How to Stay in Control

There are several steps you can take to stay in control of your gambling and ensure it remains a fun and enjoyable activity:

• Set a Budget: Decide how much money you are willing to spend before you start gambling and stick to it.
• Set Time Limits: Set a time limit for your gambling activities and stick to it.
• Never Gamble Under the Influence: Avoid gambling when you're feeling stressed, upset, or under the influence of alcohol or drugs.
• Take Breaks: Make sure to take regular breaks while gambling to avoid getting caught up in the activity for too long.

4. Self-Exclusion

If you feel that gambling is starting to negatively affect your life, you can take the step of self-exclusion. Self-exclusion allows you to block access to your account for a set period of time, giving you the opportunity to reflect on your gambling habits.

You can self-exclude from our platform by contacting our support team. Additionally, we recommend using the GamStop service, a free self-exclusion program that allows you to block access to all online gambling sites in the UK. To learn more, visit www.gamstop.co.uk.

5. Tools to Help You

We offer various tools to help you stay in control of your gambling:

• Deposit Limits: Set limits on the amount of money you can deposit into your account.
• Time-Out Periods: Take a short break from gambling to help you regain control.
• Transaction History: Review your betting activity to stay aware of your gambling habits.

6. Gambling Support Resources

If you need assistance or support with gambling issues, there are many resources available in the UK:

• GambleAware – Provides information and advice on responsible gambling and offers support services for individuals who may have a gambling problem.
• GamCare – A national charity offering confidential advice, support, and free counseling for anyone affected by problem gambling.
• GamStop – A self-exclusion service that enables you to exclude yourself from all UK online gambling platforms for a specified period of time.

7. Age Restrictions

Gambling is strictly prohibited for individuals under the age of 18. We implement strict age verification processes to ensure compliance with UK gambling laws.

If you are under 18 years of age, you must not use our services. If we discover that a user is underage, we will take appropriate action to close their account and report the issue to the relevant authorities.

8. Contact Us

If you have any concerns or questions about responsible gambling or need assistance with any of the tools mentioned above, please contact our customer support team:

Email: support@ukspinwin.com

Address: Kennington Park Business Centre, 1-3 Brixton Rd, London SW9 6DE, United Kingdom

We are here to help you maintain control of your gambling activities and ensure that your experience with us remains fun and safe.